Smart Purchaser discovered the shopper satisfaction proportion by speaking to 1,571 customers of web site builders.

A lot of The Grid customers expressed disappointment and anger:

“I wouldn’t advocate it to anybody, at any time, for something. It was a whole waste of cash – a pure ripoff.”

“It’s a serious disappointment in each attainable method, for my part.”

“I used to be one of many founding members who paid a 12 months or extra upfront and was very excited concerning the potential however after I lastly acquired entry it was like… okay however the place is that this revolutionary AI tech?”

“I hoped to construct my web site as they claimed, mechanically through AI … was fairly dissatisfied and annoyed after I tried it.”

“I purchased it initially primarily based on their social media promoting blitz. However after I acquired to lastly use it after months, I used to be not joyful. “

“The system is rubbish.”

“I signed up virtually a 12 months upfront.. However after I began to make my web sites hell begun.”

“I’d undoubtedly not advocate it. It simply occurs that I’ve (stupidly) paid for it and now i’m caught with it.”

Just a few years in the past The Grid launched with no software program or demo— only a advertising marketing campaign promising an AI that might design web sites. It generated enormous buzz.

Quick Firm promised that The Grid was “the web site of the long run.”

Enterprise Beat issued a warning to internet designers: “Now there may be an A.I. that may do your job.”

Throughout this time The Grid collected cash from “founding members” by promising them early entry to the AI web site builder when it launched.

However at this level, it ought to be fairly clear: The Grid shouldn’t be satisfying clients.

(Be aware: Smart Purchaser is a separate entity from Web site Builder Report— however I run each web sites.)