Transparency is the purpose.

LitBuy is a shopping for agent. We place the order on the precise hyperlink you present, preserve the Authentic Order ID/receipt on file, and may present redacted proof when wanted. We don’t interact in bait-and-switch—interval. Posts spreading unsubstantiated rumors will probably be faraway from our official channels. You probably have a priority, we’ll confirm it with receipts and repair it.

What LitBuy really is

• We act as your approved buying agent: you paste a Taobao/1688/Weidian hyperlink, and we purchase that merchandise from that vendor.

• We retailer the Authentic Order ID and vendor receipt for each buy. This has been stay since day one for transparency.

Our stance on “bait-and-switch”

• We don’t do it. If a vendor adjustments an inventory, is out of inventory, or proposes options, we’ll: a. Notify you with choices (wait, change, or refund), and b. Doc the case towards the unique hyperlink.
• We will present redacted proof of the unique order (Authentic Order ID/receipt) to the shopper—and to subreddit mods for dispute decision—whereas defending cost and private knowledge.

You possibly can contact the vendor, too – Favor to double-check? You’re free to message the unique vendor about your order standing at any time. We’ll share the Authentic Order ID and easy steps so you may confirm instantly on {the marketplace}.

Moderation & rumor coverage

• We welcome evidence-based suggestions and resolve verified points in public.

• To guard customers from misinformation, baseless rumor posts alleging “bait-and-switch” with no order numbers, no screenshots, and no receipts will probably be faraway from LitBuy-operated channels.

• You probably have a declare, convey order ID + screenshots—we’ll reply with receipts.

Find out how to confirm your order (quick)

1. Open My Warehouse → Order Particulars and request your Authentic Order ID (if you happen to don’t already see it).
2. Evaluate the unique product web page to QC pictures/video taken at warehouse check-in.
3. See a mismatch? Open a ticket throughout the proof-review window; we’ll present redacted order proof and provide repair choices (refund/substitute/ship as is).

Our dedication

• LitBuy’s objective is to be probably the most clear agent—that’s why we launched Authentic Order ID from day one.
• We’ll preserve dealing with information with receipts, not rumors. When you need assistance or need us to confirm an order now, DM help along with your LitBuy order quantity or e mail mailto:help@litbuy.com.